two engineers with hardhats at site

We believe people with data can transform their world

With tools that deliver the right data at the right time, you can make a world of difference.

We’ve been inventing the future of operational technology for 40 years

Scalability. Flexibility. Customer support. Since 1980, we’ve been helping customers drive better business outcomes with better data.

  • 1/3
    of our employees are focused on customer support
  • 94%
    customer satisfaction rating

Why do companies continue to choose the PI System?

It’s always been because of our expertise in operational technology–and our vision for the future.

  • Laser-focused on operational technology

    We understand the intricacies of operational technology better than anyone else. It’s a bold claim we feel we can make because we’ve exclusively concentrated on advancing the field for decades. We’ve continually invested in new product innovation to drive the technology forward.

  • Extraordinary customer support

    When we say customers are at the forefront of everything we do, we mean it. We care deeply about helping you succeed. Nearly one in three people who work at OSIsoft is focused on customer support. And most hail from leading universities and the field of operational technology–so their understanding runs deep.

    When you contact us for help, we’ll jump on it. We understand that most issues in operations can’t wait until tomorrow. And there is no reset button. That’s why over 90% of all calls are resolved by the first person you speak to. We will stand by you in our tech support centers around the world to resolve any issues that come up.

  • Proven track record of innovation

    Just ask the 24 out of our original 25 customers who still use the PI System. They came for the reliability of the PI System. They stayed for innovation. Since 1980, we’ve had our fingers on the pulse of operational technology. The PI Server has been installed over 21,000 times. And over 3,000 customer success stories prove the long-term value of the PI System. We can help your business realize that value too.

Voice of PI System customers

Why is our customer success rating higher than nine out of ten?
Here’s what our customers have to say:

Grounded in trust and reliability

Our founder Dr. J. Patrick Kennedy started the company over 40 years ago with the goal of getting reliable operations data to help people make better decisions. His commitment to put trusted data and relationships first is still with us, from our leadership team, to our engineers, to our support team. It’s how we do business.

The world’s leading experts in operational technology

When you talk to anyone who helps make, support, or sell the PI System, you’ll notice the difference. It’s not just their expertise in their fields. It’s not just their degrees from top universities. It’s not just their reputations. It’s the passion behind what they do. We’re all united behind the mission to help you discover the operational intelligence necessary to increase efficiency and safety worldwide.

OSIsoft employee
Rhonda Clendenon,

software development department leader

OSIsoft employee
Tyler Southerland,

senior product engineer

Thonya Ostengue, OSIsoft
Thonya Otsengue,

product support engineer

Join the PI System community

Engage in conversations with like-minded people. Solve real-world business problems. Read articles from subject matter experts. From industry peers to OSIsoft partners and developers, knowledge is always within reach.

A vibrant community of experts

Learn something new during one of our events, or engage in a discussion in our online community.

An ecosystem of partners and developers

Extend your use of the PI System with one of our 500+ partners. Or become a partner and build your application leveraging the PI System.

See how the PI System transforms companies

For data scientists

Less time. More insights. Model and integrate millions of operations data points.

For executives

Make real-time, data-driven business decisions based on a single source of truth.

For IT teams

Drive advanced analytics with reliable, high-fidelity data.

For operations

Get reliable data from any source. Maximize efficiency. Avert failure.

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How can we help you?

We’ve been delivering reliable data for over 40 years. In fact, 24 of our first 25 customers still use our platform. Let us know how we can help you.

©2022 OSIsoft, LLC