Colorado Springs Utilities' Water Quality Assurance team provides clean, safe drinking water to nearly 500,000 people across 2700 miles of water mains across Colorado. Public health is paramount. As our customer service base expands, so do the challenges of effectively managing water quality. We are faced with managing water infrastructure system expansion with fewer resources as budgetary challenges prevent us from hiring additional resources. Compounded by obsolete systems, enterprise integration issues, data discrepancy, redundancy, and data sharing issues contributed to operational inefficiencies. To overcome these obstacles we turned to OSIsoft and the PI System.
By creating PI System dashboard displays and using PI DataLink, we are able to visualize large amounts of data, including all enterprise data sources on a single platform, source to tap critical information such as water treatment processes, water distribution system performance, water quality monitoring sites, source trace mapping, customer services calls and regulatory compliance and process control sample parameters. The system has created an opportunity for business processes to be optimized, ability to customize how data is communicated and leveraged, and has provided a venue to "telling our data story" in an easily tailored and usable format that is clear to all.
This presentation discusses how PI Notifications and other technologies have helped us reduce operational costs by reducing costly repairs associated with water quality critical infrastructure failures, improved data turnaround times, improved business processes and ultimately revolutionized methods of business for us at Colorado Springs Utilities."
Jeannette Ortiz is a Systems and Database Lead at Colorado Springs Utilities. She leads a team that is responsible for managing the PI System, SKF Condition Monitoring and Stackvision Emissions. Jeannette is tasked with a unique opportunity, to manage the process data for a service utility. In her role Jeannette has to be an expert in many industries to make the PI System and its data accessible to all. She has been in IT for 15 years, at Colorado Springs Utilities for 23 years and has a Bachelor's degree in Management Information Systems at Colorado Tech.
David Mora is an Environmental Scientist Lead of the Water Quality Assurance in the Laboratory Services Section at Colorado Springs Utilities. His responsibilities include providing water quality technical support, serving as a liaison between Water & Wastewater Operations, Environmental Health & Safety and regulatory agencies. David and his talented team are tasked with water quality monitoring of seven watersheds, many miles of raw water pipeline that stretch across the state of Colorado from the Western Slope across the Continental Divide to Colorado Springs community at the foothills of the majestic mountain of Pikes Peak.
David has a Master of Science in System Engineering (MSSE) from Colorado Technical University and a Bachelor of Science in Business Administration (BSBA), Management and Finance from Regis University. David holds Colorado Water and Wastewater Facility Operator Certifications, and Academic Certification in Project Management & Advanced System Engineering. Having been with Colorado Springs Utilities 16 years, along with his education, David has developed an expertise in business management, project and system engineering disciplines, regulatory, environmental, and operational procedures.