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Forever Partners: Bondtech Makes Lasting Connections with the PI System
A manufacturer of autoclaves, core lechers, and vulcanizers, Bondtech strives to be more than just a vendor. “We don’t want to just sell you a machine and then walk away,” Brainard said during his presentation at PI World San Francisco 2019. “If you’re buying our equipment, we want to be your forever partner.” But the dream of being a forever partner was costing Bondtech a lot of time and money. A lack of access to customers’ asset data was driving up maintenance costs and hindering the company’s ability to service machines once they were sold. Fortunately, Brainard had worked with the PI System before. “I knew the data historian and I knew the analytics capability. I knew of the notification capability. So I knew that I wanted to center the solution around [the PI System],” he said.