j5 Standing Orders

by Hexagon

Communicate, Distribute and Track Instructions

Solution Overview

At industrial plants, it is important for operators and other personnel to understand key instructions that relate to their process, to ensure a smooth and safe operation. Traditionally, key instructions would be written in the control room on a whiteboard, but this method has limitations. Whiteboards are designed to be temporary, with text constantly written over and deleted. Therefore, important bulletin board instructions are not historically recorded and can be carelessly deleted without warning. Acknowledgements are messy, and it is difficult to know for sure that personnel have individually acknowledged the orders, without an electronic record. Personnel operating outside of the control room may also never receive important messages due to their movements in other areas of the plant. To remedy these pains, companies across the world utilize j5 Standing Orders. This web browser based system can be configured to meet a site’s specific requirements, from mandatory recorded information to the specific approval workflow which is to be enforced within your plant. j5 Standing Orders keeps a full record of all changes, ensuring an accurate and complete audit trail is available. Individual j5 Standing Orders are created, approved and assigned by authorized personnel.

j5 Standing Orders saves time by making it easy to distribute site-wide announcements, and by providing clear acknowledgement features that are linked to each recipient. It improves the awareness of site issues by delivering orders in real-time to personnel, for example "All employees must wear a hard hat today in plant area B due to construction and maintenance works". It improves site-wide communication because j5 Standing Orders can be delivered instantly and site managers can track who has / hasn't acknowledged the message. It assists with record keeping and reporting for compliance purposes, and it ensures that information is retained in a consistent format for easy retrieval and analysis in future. j5 Standing Orders can also display real-time data from the OSIsoft PI System to give personnel a deeper understanding of a Standing Order.

Solution Approach

Client-side: Any authorized user can access j5 Standing Orders from standard web browsers (Apple Safari, Google Chrome, Microsoft Edge, Microsoft Internet Explorer and Mozilla Firefox) with a network connection to the central server. No other client-side software is required. Android, iOS and Windows mobile applications are also available, allowing syncing between the control room and field operations. Central Server: j5 Standing Orders requires a central application server running Windows Server 2012+ and a SQL, Oracle or PostgreSQL database. A hosted or virtual machine is also feasible for the central server. PI System Integration: j5 Operations Management Software offers a standard interface with the OSIsoft PI System for the integration of real-time and historical data, assets and event frames. This data can be used for reports, detail on j5 Standing Orders and workflows triggered by events. The following other j5 Applications are available on the same user interface: j5 Operations Logbook, j5 Shift Handover, j5 Event Manager, j5 Inspection Rounds, j5 Work Instructions, j5 Permit to Work, j5 Incident Management, j5 Action Management, j5 Management of Change, j5 Product Movements and j5 IndustraForm® Templates (a flexible technology for transforming spreadsheets and forms into enterprise applications). j5 IndustraForm Templates, j5 Inspection Rounds, the j5 Operations Logbook and j5 Standing Orders are also available on j5 Mobile.



  • Create Once-off or Repeating Standing Orders
  • Assign Standing Orders to Individuals or to One or More Roles
  • Send Reminders and Notifications via Desktop, Mobile, Email or SMS
  • Check the Status of Standing Orders and Time / Date Stamp of Acknowledgement


  • Easy to Use Web and Mobile Based System to Create, Distribute and Track Standing Orders
  • Managers can be Emailed When Standing Orders are not Acknowledged in a Timely Manner and can Verify that Instructions Have Been Delivered
  • Eliminates Whiteboards, Paper, Spreadsheets and Scattered Communications
  • Scheduling Tool Saves Time and Distributes Repeating Standing Orders Intelligently

PI System Requirements

PI System version 3.4.390 or later, PSA Server

Solution Type

Asset Management, Environmental Compliance, MES, Process Optimization, Safety Compliance, Security, Visualization


  • Chemical & Petrochemical
  • Mining, Metallurgy & Material
  • Oil & Gas
  • Pharmaceuticals & Life Sciences
  • Power Generation
  • Pulp and Paper
  • Water & Wastewater
  • Transmission & Distribution
  • Transportation
  • Data Center
  • Discrete Manufacturing
  • Engineering Services
  • Facilities
  • Food & Beverages
  • Government
  • Hospital & Medical
  • Information Technology

Business Impacts

Optimize Processes, Manage Risk & Regulatory, Advance Safety Performances, Security


Applications for the PI System