j5 Shift Handover

by Hexagon

Achieve Consistent, Safe and Fully-Informed Shift Handovers

Solution Overview

Poor Shift Handover processes have caused catastrophic incidents, creating an important requirement for more efficient, consistent and detailed data at this crucial point of day-to-day operations. Unfortunately, there are still inadequate time consuming tools being used during the Shift Handover process, which increase organisational risk and inefficiencies, such as Paper, Spreadsheets, Word Processor Documents, Scattered Databases, Email, Whiteboards, Inconsistent Verbal Meetings, Phone Calls / Radio, Text / Instant Messages and Multiple MES Applications. Often a combination of the above tools is used at Shift Handover, adding even more confusion and black holes of data to the process. The Swiss Cheese model of accident causation highlights that holes can easily appear in the defence layers between hazards and accidents. Unfortunately, these information gaps – which can appear during a poor Shift Handover process – have resulted with disastrous consequences. To remedy these pains, companies across the world utilize j5 Shift Handover, which is used by many large multinational organisations to improve shift to shift communication and to reduce the risk of any potential hazardous incidents. The j5 Shift Handover solution also meets the Health and Safety Executive (HSE) Shift Handover recommendations.

j5 Shift Handover aids the exchange of information between shifts and helps to ensure that a consistent Shift Handover process is followed. j5 Shift Handover improves promptness, accuracy and completeness of data collation. The solution enhances decision-making and safety and saves time spent on routine tasks like preparing reports. j5 Shift Handover retains a record of the key information and events from each shift and makes it easy to access and retrieve historical shift information.

Solution Approach

Client-side: Any authorized user can access j5 Shift Handover from standard web browsers (Apple Safari, Google Chrome, Microsoft Edge, Microsoft Internet Explorer and Mozilla Firefox) with a network connection to the central server. No other client-side software is required. Android, iOS and Windows mobile applications are also available, allowing syncing between the control room and field operations. Central Server: j5 Shift Handover requires a central application server running Windows Server 2012+ and a SQL, Oracle or PostgreSQL database. A hosted or virtual machine is also feasible for the central server. PI System Integration: j5 Operations Management Software offers a standard interface with the PI System for the integration of real time and historical data, assets and event frames. This data can be used for reports, logbook entries and workflows triggered by events. The following other j5 Applications are available on the same user interface: j5 Operations Logbook, j5 Event Manager, j5 Inspection Rounds, j5 Work Instructions, j5 Standing Orders, j5 Permit to Work, j5 Incident Management, j5 Action Management, j5 Management of Change, j5 Product Movements and j5 IndustraForm® Templates (a flexible technology for transforming spreadsheets and forms into enterprise applications). j5 IndustraForm Templates, j5 Inspection Rounds, j5 Operations Logbook and j5 Standing Orders are also available on j5 Mobile.



  • Eliminates Paper / Spreadsheets / Scattered Databases at Shift Handover
  • Reduces Human Error and Supports Workflows and Approvals
  • Easy to Use and Configure to Various Shift Handover Requirements
  • Shift Handover Information Available to All Concerned with Fast Search, Filtering, Email Notifications and Focused Reports


  • Consistent Shift Handover Improving Process Safety
  • Saves Time with Automatic Shift Handover Reports
  • Information Available at Shift Handover to Personnel Includes Human Entries and Real-time Data from OSIsoft PI System
  • True Enterprise-wide Availability in a Browser Based Environment that is Intuitive and Easy-to-use

PI System Requirements

PI System version 3.4.390 or later, PSA Server

Solution Type

Asset Management, Condition Based Maintenance, Data Aggregation, Data Collection, Downtime Tracking, Environmental Compliance, Event/Batch Analysis, MES, Process Optimization, Safety Compliance, Visualization


  • Chemical & Petrochemical
  • Mining, Metallurgy & Material
  • Oil & Gas
  • Pharmaceuticals & Life Sciences
  • Power Generation
  • Pulp and Paper
  • Water & Wastewater
  • Transmission & Distribution
  • Transportation
  • Data Center
  • Discrete Manufacturing
  • Engineering Services
  • Facilities
  • Food & Beverages
  • Government
  • Hospital & Medical
  • Information Technology

Business Impacts

Optimize Processes, Evaluate Quality, Increase Asset Health & Uptime, Manage Risk & Regulatory, Advance Safety Performances


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