A letter from OSIsoft founder Pat Kennedy
To all at OSIsoft,
These are unprecedented and challenging times for all of us, filled with great uncertainty. I write today to address what you can expect from OSIsoft during the evolving COVID-19 situation.
Last year was a record year for us - exceeding previous years and setting us up for a great 2020. This is a testament to the success of our product and the commitment of our people who work tirelessly to build, sell, and support it.
Keeping in mind our success and growth, I want to address the health and future of OSIsoft. I can assure you that we have seen and endured economic crises before. We were there for the crash of 1987 and weathered the crisis of 2008. A few days ago, I found an email from 2008 that I sent when many were concerned about the dire economic times and how the company would be affected. Here's what I wrote:
“If you can't buy a new car, you fix the old one, and if you can't build a new plant, you make the old one work better by buying the PI System.”
The same philosophy will help us weather today's economic challenges. The dedication of our employees, customers, and the mission-critical nature of the PI System will yet again see us through.
We build systems that are rock solid. People can buy our data infrastructure like they buy a pump or a heater, confident that “it just works.” We are extremely efficient at helping customers install the PI System and deliver rapid value to their business. This is critical because in the next two years, we are likely to work in a zero-capital investment market. When businesses are low on cash, they need to rely on investments that guarantee a rapid boost to their bottom line. The PI System is one of those investments.
As a company, we do many things right. We try not to waste money; we stay focused on the long term; we build good products; and we put customers first.
Today, our systems deliver a critical service all over the world. From helping to monitor the electrical grid of numerous nations to ensuring global supply of vaccines, we support industrial infrastructure worldwide and have a duty to maintain the highest quality and reliability of our product. Millions of people depend on us each day and we should never forget our responsibility to the world.
I'm grateful for our Executive Team and appreciative of their efforts in continuing to steer the organization in the right direction. In addition, I thank you all for your strong commitment to OSIsoft and the customers we support. Together, we will continue to make a difference.
Be safe and stay well,
Founder, OSIsoft, LLC.