2017 - Users Conference - London - Process Industries
Wroclaw Water and Sewage Authority's (MPWiK's) OT - IT convergence
As MPWiK we had the following challange: -Predictive analytics to allow the operator to adjust water flow and pressure -Prevent pressure drop across the city -Prevent exteme pressure which causes pipe breaks / leaks The solution we applied was the Red Carpet Incubation Program (RCIP) from Microsoft and OSIsoft helped MPWiK to connect production and customer data to predictive analytics. The benefits of such approach are: -Cost savings by reducing faults on the network -Customer satisfaction and reduction in the number of Customer service calls -Improve network leak diagnostics reducing time to fault detection and reduction in down-time -Faster fault detection through social learning
- Pharmaceuticals & Life Sciences
Piotr is the acting CFO of MPWiK Wroclaw. Over the last few years, he managed the common services department of MPWiK which included operations and IT. In 2016, the IT development team at MPWiK Wroclaw was a winner in the prestigious Polish IT competition \"Lider IT XX-lecia\" in the \"Public Utility\" category.
Michał Ślósarz is a graduate of the University of Economics in Wroclaw, Faculty of Informatics and Econometrics. He completed his postgraduate studies at SGH University in Warsaw, with a specialization in Business Analysis. He has worked with MPWiK S.A. (Municipal Water and Sewage company in Wrocław) in the area of customer experience and new technology deployment since 2012. Michał is the Leader and a big fan of EFQM (the European Foundation for Quality Management). Interests: telecommunication system, customer relationship management, big data and active lifestyle.