Software Reliance Program (SRP)

The Software Reliance Program ensures complete maintenance and continuous improvement of the PI System within a predictable budget.

Protect your investment with the Software Reliance Program

We hope you have made an important commitment to increase the performance throughout your enterprise by investing in the PI System from OSIsoft. If so, every year you'll realize the benefit of continuous process improvement with the integration of the PI System and other OSIsoft technologies into your daily operations. In order to preserve this investment and realize long-term value from the PI System, OSIsoft offers the Software Reliance Program, formerly called the Technical Service Agreement or TSA.

The Software Reliance Program ensures complete maintenance and continuous improvement of the PI System within a predictable budget

The Software Reliance Program protects your valuable investment by maintaining the PI System with new features and current standard technologies. This year, OSIsoft enhanced our program with more value-added features for the same low cost. It includes product updates, world class technical support, training and other value-added features so that year after year, your people can employ performance management to achieve higher profits.

Learn More About the Software Reliance Program 

Software Reliance Program Terms and Conditions