PI System® Enterprise Support
Increase the power of PI with unlimited access to the benefits of real-time data technology.
With PI System Enterprise Support, you have an unprecedented opportunity to make innovative use of real-time, operational and manufacturing data throughout your business, at every level, and gain access to an increased level of support for your enterprise.
Enterprise Support is the core of our software and services commitment.
PI System Enterprise Support extends the PI System’s real-time data infrastructure beyond software to include world class services ensuring maximum leverage and return on your PI System technology investment now, and over time.
PI System Enterprise Support includes:
- Unlimited PI System deployment on all your assets. Extend PI System value across the enterprise for maximum benefit.
- Managed PI: Our Network Operations Center (NOC) remotely and continuously monitors your PI System’s operation and status, diagnosing and resolving potential problems — in many cases, before you notice them. In addition, a set of automated agents helps keep your PI System infrastructure up to date by identifying upgrades and giving you the control to automate the rollouts at your preferred time.
- Enterprise Project Management: Leverage the experience and skills of an Enterprise Project Manager who will oversee your account and ensure that your PI System installation and configuration is optimized to your needs. The Enterprise Project Manager listens to your business goals, makes recommendations, assigns the right resources to address your needs, and acts as the focal point for all communications.
- Center of Excellence: A team of PI System professionals, many with strong industry experience, help you get more value from your PI System investment by identifying new PI System uses within your enterprise. They provide advice and engineering expertise to help drive more user adoption and value within your enterprise.
The PI System in action — Cargill multiplies the power of PI across the enterprise
Cargill is an international provider of food, agricultural and risk management products and services. As an Enterprise Support customer of OSIsoft, Cargill benefits from a comprehensive software and services package that establishes PI as a common infrastructure at Cargill. Michael Jones, an IT consultant who is Cargill's lead strategist in implementation of real-time data historians, estimates conservatively that tens of thousands of dollars per month are saved in operations running a PI System. "PI is helping us save $100,000 dollars a year at our Iowa Falls soybean crushing plant," in just one example. The Enterprise Support agreement holds the potential to expand these savings to all participating Cargill operations, and increase efficiency by building on the company's deepening expertise with the PI System.
PI System Enterprise Support in action — Verso Paper – Support the ‘Right Things’
Verso specializes in freesheet and groundwood papers for publishers, catalogers, advertisers and commercial print producers. Verso turned to OSIsoft’s Enterprise Support to make the best use of resources in today’s economic conditions. Getting PI done right and letting OSIsoft manage the PI architecture allows PI Administrators to focus on the business of adding value. Here is an example of a plant that has 10 PI servers, 47 interface computers and 65 interfaces – and one PI Administrator! With the addition of an Enterprise Support and Managed PI, the PI servers and interfaces are current, well tuned and monitored 24x7 by OSIsoft’s Network Operating Center. Allowing the local PI System expert to focus on value added use of the PI System within Verso. Learn More >