Field Service

field_service[1](2)Comprehensive support and training to ensure a successful PI System® installation.
From planning to deployment, our Field Service Engineers coordinate all implementation aspects to ensure best-practices system installation – with minimal disruption to your operations.
The Field Service group provides global coverage through regional offices located worldwide. Our engineers have extensive experience and work closely with customers, both onsite and remotely, to troubleshoot issues and answer questions.
Standard service packages include:

  • Base PI System Installation
  • PI Interface Installation
  • Import of Foreign Historical Data
  • PI System Upgrades
  • PI High Availability Upgrades  

Contact your sales representative for details.

OSIsoft training programs provide your employees with the skills and knowledge they need to put the PI System to work right away.
Our Field Service group also provides on-site, customized, hands-on training – using data from your PI System – for groups of up to 12 people.
On-site training packages include:

  • PI ProcessBook® and PI DataLink
  • RtWebParts User and Administration
  • PI System Manager I Training – Essential Skills
  • PI System Manager II Training – Advanced Topics
  • PI Batch and Event Framing for Process Analysis  

Contact your sales representative for details.