Users Conference 2006
Driving Business Value Across the Enterprise
This session discusses the business value achieved and how information empowers people to make better decisions at the Greater Vancouver Regional District (GVRD). With customer service and business sustainability as a driving factor, we examine how the GVRD is using applicationsto address challenges from Operations Optimization to Customer Billing. Gary Wong will share his insight to success of how these applications drive value by using OSI Enterprise Pro Server, RtWebParts, PI SDK, ProcessBook, and DataLink.
Company
Greater Vancouver Regional District
Speaker
Gary Wong
With the IT department at the Greater Vancouver Regional District, Gary Wong manages all corporate applications from ERP to CRM business solutions. He has extensive international experience providing strategic and cost-effective enterprise integration solutions particularly with Engineering and IT systems in the water and wastewater industry. In addition, he has worked with major, international organizations inboth the public and private sector on IT strategy and planning. Mr. Wong holds a Bachelor’s Degree in Chemical Engineering, is registered as a Professional Engineer in Computer Engineering in British Columbia, holds an M.B.A. from the Queen’s School of Business and is also a Certified Management Accountant.
Back to Users Conference San Francisco 2006 Presentations